show respect for the elderly and revere your God…”
All Saints Home is a Voluntary Welfare Organisation (VWO) that provides comprehensive and professional eldercare services to the aged of all backgrounds. We are firmly anchored on our mission to provide quality care, bring joy and comfort, and honour the dignity of residents in a caring Christian environment. Over the past 30 years, we have built a reputation for our commitment to deliver the highest standards of professional eldercare - with love, sincerity and purity. By God’s grace, we will continue to do so, and extend our reach to positively impact the lives of those in need. In everything that we do, there is only one aim - to be a shining testimony of God’s great love and compassion in eldercare.
History and Founder
Brief History of the Establishment of All Saints Home
In 1981 Bethel Presbyterian Church established a preaching station at the Chapel. It grew to become a separate congregation in 1990, and subsequently an independent church in 1995. It was given permission to temporary use the Chapel for Sunday Services.
All Saints Memorial Chapel has significantly contributed to community social welfare. The ancillary hall was converted into a 30-bed nursing home called All Saints Home in 1986 to serve the old and sick. It was well received by the public and by the Ministry of Health (MOH).
In 1999, MOH proposed that we build a modern 179-bed Nursing Home at Tampines Street 44 to replace the Home in Hougang. The building and equipment cost amount to $9.9 million. The new Home at Tampines was officially opened by the Minister For National Development, Mr. Mah Bow Tan on November 4, 2001.
On January 20, 2000, we submitted an application to the URA to build five blocks of 2-storey columbarium on the site of the old Home at Hougang. This was turned down by the URA on the grounds that the site had been rezoned as a place of worship in 1998. Subsequent appeals were all unsuccessful.
Consequently, we decided to submit plans to rebuild the Hougang Home. Praise God, in September 10, 2001 and January 15, 2002, MOH and URA approved the plans. All Saints Home (Hougang) was completed in July 2004. The 3-storey Nursing Home has 144 beds. The Basement includes a Memorial Hall with four chambers totalling 9050 niches. The building and equipment cost amount to $7.5 million. It is a double blessing that the Home and the Columbarium extension could be built together to serve the public. President S R Nathan unveiled the memorial plaque on the March 11, 2005.
For more details, please refer to http://www.asmc.org.sg/asmc_history.html
Reverend Lee Huai Kwang (7.4.1918 – 25.11.2005)
Rev. Lee Huai Kwang was born of a poor family in Jin Sha Village, near Shantou, in southern China. He became a preacher at Zion Church in Shantou after graduating from Barbour College in 1938. He married Miss Chan Cheng Leong in 1939 and came to Singapore with his family in 1947. He was first assigned by the Presbyterian Synod to serve as preacher at Holy Light Church in Johore Bahru. In 1950 he became the preacher at Bethel Presbyterian Church in Singapore. He was ordained in 1971 and retired as Senior Minister in 1991. However, he continued to serve Bethel and beyond until he was called home to eternal rest.
In 1951 God provided the opportunity for Rev. Lee to be principal of Min Sin School and still serve in the Church. At the time Bethel was unable to support its preacher. In 1973 Rev. Lee gave up the principal position in Min Sin School to concentrate fully in church work.
During his 55 years of service at Bethel, 23 years in a honorary capacity, the church grew from a Teochew congregation with less than 20 families to its present three congregations worshipping also in Mandarin and English. Rev. Lee valued Christian discipleship. In those days when Christian teach materials were scarce, he wrote and compiled teaching materials to benefit Bethel members. These were published in 8 volumes. He was caring and dedicated to church members and was well loved by them.
Rev. Lee played a pivotal role in turning around the fledgling Li Sun High School (set up in 1965 by the Synod) into the present-day Presbyterian High School. In 1976, against all odds, he founded All Saints Memorial Chapel (ASMC) with support from Bethel and some other churches, pioneering the practice of Christian cremation in Singapore. In 1987 he founded All Saints Home at Poh Huat Road in response to the increasing need to help the aged sick. A new Home in Tampines in 2001, with subsidy from the Ministry of Health, and the redevelopment of the Poh Huat Road Home in 2005, affirmed his foresight.
In his years of service to God, Rev. Lee demonstrated vision, compassion and determination in leading Bethel and in responding to the changing needs of Singapore’s Christian community and beyond. He displayed an indefatigable spirit, tenacity and an ability to inspire, persuade and generate support for his ideas and to raise the necessary funds. This enabled him to achieve significantly in his calling as pastor as well as in his social and community service. In 2002 he was awarded the Public Service Star (BBM) by the Singapore Government in recognition of his contributions to society.
Praise be to God. Amen.
Easter 2009
OUR VISION
To be a shining testimony of God's great love and compassion in eldercareOUR MISSION
We provide quality care, bring joy and comfort, and honour the dignity of residents in a caring Christian environment.Corporate Profile
All Saints Home was founded in 1986 by the late Reverend Lee Huai Kwang, who saw a growing need for nursing care in Singapore. Eager to help the elderly, Reverend Lee established a 30-bed home at Poh Huat Road. Since then, All Saints Home has grown steadily with capacity expansion and new facilities. Today, with four homes strategically located in different parts of Singapore, and a total bed capacity of 734 beds, we provide comprehensive and professional care services that are extended to elderly of all backgrounds.
Our services include residential, respite and day care, with care plans that are customised to meet the needs of each resident or client. We will soon include home-based care to provide clients with a complete range of care services in the comfort of their homes.
Message from Chairman
Growing Alongside the Nation
Since 1986, All Saints Home has been guided by our vision of being a shining testimony of God’s great love and compassion in eldercare, with the mission to provide quality care, bring joy and comfort, and honour the dignity of our residents in a caring Christian environment.
By the grace of God, we have grown from a 30-bed nursing home at Poh Huat Road to our current capacity of 734 beds spread over four centres offering residential and respite care as well as rehabilitation services. We also operate senior care centres under our Silver Lifestyle Club (SLC) branding at our Tampines and Yishun centres, as we believe that seniors can continue to be engaged in an active and fulfilling lifestyle. Our SLCs provide maintenance day care, dementia day care, community rehabilitation, centre-based nursing and home care services.
We are pleased that we were awarded the licences to operate two new SLCs in 2018, bringing our total number of SLCs to four. The two new SLCs at Yishun Central and Yishun Fern Grove have successfully commenced operations in December 2018 and March 2019 respectively. They allow us to serve an additional 150 maintenance and dementia day care clients, and 120 rehabilitation clients.
Providing Life-centric Care for Active Ageing
At All Saints Home, we aim to provide life-centric care that goes beyond meeting the physical needs of our residents and clients. We want to fulfil their psychological, social and emotional needs through active ageing initiatives with the help of our volunteers.
We brought residents to places of interest such as Gardens by the Bay, S.E.A. Aquarium and the neighbourhood. We organised pasar petang or afternoon markets where our residents and clients can play games and win prizes. In-house events such as Chinese New Year Lohei & Reunion Lunch with invited next-of-kin, Residents Day and durian and mango parties sponsored by our donors further liven up our residents and clients’ daily routine. We organised a FunWalk Carnival, held at the Bay East Bridge, Gardens by the Bay last year. The residents, family members, staff and volunteers all enjoyed an invigorating morning walk before playing games at the carnival.
Our care staff have also implemented various therapies including art, music, table tennis and pet therapy. As part of pet therapy, our staff and volunteers led groups of residents and clients, many with dementia, to attend equine-assisted learning sessions. We are delighted that the therapy produced positive results especially in the development of the seniors’ social-emotional skills.
Our residents and clients also regularly enjoyed visits from children as young as pre-school age all the way to university students through our Intergenerational Programme which began in 2018. Their visits brought much joy and smiles to our centres. During these sessions, the children and youth interacted with our residents through performances, sing-a-long sessions and arts and craft activities. These programmes and initiatives have been very well received by our residents.
We continuously look for ways to improve our care model. Currently, we have a dedicated dementia ward at our Jurong East Centre. With the increased demand for dementia-related care services, we are planning to double the dementia ward capacity at our Jurong East centre from 49 to 98. Renovation works will begin this year. In addition, we intend to make all our four centres more dementia friendly even though the other centres do not have dedicated dementia wards. We will embark on environmental enhancements such as redesigning our signages, making better use of colours to highlight important visual elements and changing our lightings to accommodate the changes in vision that occur due to ageing and dementia.
A Heart of Gratitude
On behalf of the Board of Directors and the Management team, I would like to convey our sincere thanks to all our staff who strive to exemplify our core values of Compassion, Assurance, Respect and Excellence in their daily work. I would like to congratulate those staff who won national awards in recognition of their outstanding performance and dedication to their profession.
To our donors and sponsors, our deepest gratitude goes out to you. Your generous donations and sponsorships at our fundraising events such as the Charity Golf Challenge and Thanksgiving Dinner have enabled us to acquire equipment such as the JUVO mats, lifting hoists and others. These items have helped to increase our staff’s productivity, allowing them to focus more on the care of our residents and clients. The donations have also allowed us to defray some of the operational costs such as the purchase of supplies and consumables needed by our residents and clients.
We are grateful for the subvention from the government, which makes up 70% of our total income.
We are blessed with a faithful volunteer group and are grateful for the time and effort they spend with our residents and clients. We would also like to thank our founding churches and our chaplaincy team for ministering to the spiritual needs of our Christian residents and clients.
We thank the Almighty Lord for His providence and protection and we pray for His continued blessing upon All Saints Home in the years ahead.
Mr Ng Keok Boon
Chairman
Message from CEO
Proudly We Serve
At All Saints Home, we put our residents’ and clients’ interests, needs and well-being first in all that we do. Our model of care places emphasis on a life-centric approach. This means that we do not just address the physical needs of our elderly, but also their psychological and social needs to enrich their quality of life as a shining testimony of God's great love and compassion in eldercare.
One of the ways we put this into action is in the food we serve. Instead of serving plain meals that only meet their basic nutritional needs, we want the meals we serve our residents and clients to feed their hearts as much as their bodies. Our kitchen teams put in special effort to create tasty meals for our residents and clients, such as dishing up healthier versions of hawker-style food that evoke memories and joy. I am pleased that we have received positive feedback from our residents and clients and their loved ones about this initiative.
We also believe that our residents should not be cut off from the community at large simply because they require long-term care. We want to bring the community back into the lives of our residents. To achieve this, we have implemented a two-pronged approach. Firstly, we bring the community in to interact with our residents and clients. We achieve this by recruiting volunteers and also through initiatives such as the Intergenerational Programme. Secondly, we bring our residents and clients out to the community, to places of interest as well as the surrounding neighbourhood for fresh air time. This raises the visibility of our centres, ensuring that our residents and clients become part of the fabric of the neighbourhood and not kept behind four walls all day.
We apply our life-centric approach to the therapies that we provide too. We piloted the pasar petang or afternoon market at our Jurong East centre last year, with game booths where our residents and clients can participate to accumulate stamps and exchange for prizes. We will be rolling this initiative out to all four centres this year.
Practically, this life-centric model of care translates into initiatives that require more effort on the part of our staff and volunteers, but our residents and clients receive significantly better care.
Humbly We Learn
As we expand our operations, we discover more learning opportunities which we welcome with a humble heart. We want to rise to the challenge of not just providing more but having a nimble approach to providing life-centric care that is not only better, but different, enabling us to provide quality care, bring joy and comfort, and honour the dignity of residents in a caring Christian environment.
As servant leaders, part of this goal is for us to not only learn, but also educate. We want to reach out to the community to raise awareness of the needs of our elderly and how the community can come together to support one of the most vulnerable demographics of our society. In line with the national thrust to build a more dementia-friendly community, All Saints Home published a guidebook with the essential information of caring for persons with dementia in an easy-to-read format to share with the general public what they can do to support persons with dementia.
In preparation for the future need for more dementia care services, we are also building up our dementia care capabilities and have been certified as an Approved Training Centre to conduct the ITE Skills Certificate in Health Care (Dementia Care) course. We are also preparing for gerontology students who wish to do their industrial attachments with us, and look forward to learning from each other.
Together as One
As we close one chapter and move on to the next, All Saints Home would like to express our heartfelt thanks to everyone who made the past year such a rewarding one. All the work that we do here would not be possible without the All Saints Home family.
Thanks to our generous donors and sponsors, we managed to replace ageing equipment and invest in new technology to raise our efficiency and productivity. Our Hougang centre underwent its cyclical maintenance, and now sports a fresh new coat of paint in addition to other repairs. We have replaced old and damaged wheelchairs, pressure relief mattresses and percussion sets. A new learning management system integrates e-learning into our training arsenal, increasing convenience and flexibility. We have also managed to raise sufficient funds to purchase lifting hoists which relieve the physical strain on our care staff. These have all contributed to freeing up time for our staff, allowing them to focus more on our residents and clients and raise the standard of care. Your contributions have made a direct impact on our residents and clients, providing them with comfort in their twilight years. We thank you for your continued trust and support.
Our care staff are always on the ground, tirelessly doing the best for those under our care. Many of our care staff are from countries such as India, the Philippines, Indonesia, Myanmar, Malaysia, Sri Lanka and more. We welcome them to be part of the All Saints Home family and will do our utmost to help them integrate and settle here – to make this their home away from home.
We are also blessed with a pool of dedicated volunteers who regularly bring joy and happiness to our residents and clients. We are truly grateful for all that you do for the elderly in our care. The time that you spend with them touches their lives; your efforts are deeply treasured and appreciated by all.
By the grace and blessings of our Lord, the All Saints Home family have had another fruitful year. With God’s help, we confidently look forward to the year ahead.
Mr Michael Tay
Chief Executive OfficerBoard of Directors
-
Ng Keok Boon
Chairman -
Richard Tan Chuan Lye
Vice-Chairman
-
Loh Li Cheng
Honorary Secretary -
Tan Hua Joo
Honorary Treasurer -
Pauline Ang Hooi Yeong
Vice-Honorary Treasurer
-
Rev Wong Shyun Jye
Board Director -
Lim Kim Choon
Board Director -
Chua Lip Wei
Board Director -
Lee Shee Koeng
Board Director
-
Dr Yeap Eng Hooi
Board Director
Management Team
- Samuel Tan Chief Executive Officer
- Ko Hui Yun Chief Operating Officer
- Phyllis Tan Head, Nursing
- Dr Lee Yun Head, Medical
-
John Lim
Head, Centre Operations
Head, Facilities & Logistics - Rev Daniel Teh Lead Chaplain
- Chan Foong Yee Head, Human Resource
- Shruthi John Head, Rehabilitation
- Poon Kit Sun Head, Medical Social Worker
- Kan Mei Yan Head, Finance
- Alaris Wong Head, Corporate Affairs
- Tiffany Ng Head, Procurement
- Pak Chee Meng Head, Silver Lifestyle Club
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Kathryn Ng
Head, Risk Control and Compliance
Head, Community Relations - Albert Yong Head, Information Technology
- Surita Cheng Head, Centre Administration
Corporate Milestones
Official Opening Ceremony of All Saints Home Jurong East, 20 May 2016
All Saints Home Yishun - Maintenance Day Care, 1 Dec 2015
All Saints Home Yishun - Day Rehabilitation, 23 Oct 2015
All Saints Home Jurong East Began Operation, 15 Sep 2015.
All Saints Home Jurong East Projected Official Opening, 20 May 2016
All Saints Home Yishun Began Operation, 23 Mar 2015.
All Saints Home Yishun Official Opening, 7 Nov 2015
Awarded government tender to operate two new Nursing Homes in Yishun and Jurong East
Official Opening Ceremony of All Saints Home Hougang
Group photo at All Saints Home Hougang Opening
Speech by Reverend Lee During Hougang’s Groundbreaking Ceremony
Rebuilding of All Saints Home Hougang
Official Opening Ceremony of All Saints Home Tampines
Plaque commemorating the opening of All Saints Home Tampines
Prayer of Blessing for All Saints Home Tampines Groundbreaking
180-bedded Nursing Home Groundbreaking Ceremony at Tampines Street 44
0.4 hectare of land at Tampines Street 44 was offered by the government to build a nursing home
Reverend Lee Huai Kwang founded 30-bedded Nursing Home in Poh Huat Road
